Caring For Your Products:
All items are completely handmade by me. I put a lot of love, care, and hard work into making my items as durable and long lasting as possible, but they are handmade and should be handled with care.
Shipping Information:
Each item is wrapped in bubble wrap. They are then placed in a packaging envelope or a securely packaged box, so your items should arrive to you safely. Please understand that products can take up to two weeks to process because they are handmade.
I ship items via USPS First Class Mail which comes with a tracking number. Most items take 1-2 weeks to ship. Custom orders and items that are not yet designed could possibly take up to 3 weeks to get shipped. Once an item is shipped, you will get an e-mail stating that your order has been shipped with your tracking number. After an item has been marked as shipped, it takes an additional 3-5 days for all domestic orders to be delivered. I am nor responsible for items lost in the mail.
If you have any questions regarding shipping times, rush shipping, or shipping prices, please feel free to ask.
I ship items via USPS First Class Mail which comes with a tracking number. Most items take 1-2 weeks to ship. Custom orders and items that are not yet designed could possibly take up to 3 weeks to get shipped. Once an item is shipped, you will get an e-mail stating that your order has been shipped with your tracking number. After an item has been marked as shipped, it takes an additional 3-5 days for all domestic orders to be delivered. I am nor responsible for items lost in the mail.
If you have any questions regarding shipping times, rush shipping, or shipping prices, please feel free to ask.
Returns
I take the time to package items very carefully to ensure that nothing is broken in the mail. If by chance your items do arrive broken, please contact me within 7 days of receiving your package with photos and a description of the damage so I can replace damaged items. I do not offer refunds unless items arrive broken or an incorrect item has been received. Exchanges are offered if buyer agrees to pay to ship the old item and the new item.
If you have any questions at all, please do not hesitate to e-mail me and ask!
If you have any questions at all, please do not hesitate to e-mail me and ask!
Other Information:
Due to the handmade nature of products, each item does not come out the same each time. While I try to keep it as close as possible, please understand that I make these by hand, in my home and not in a factory. Due to camera and computer resolutions, colors may not appear the same as they do in person.